Privacy Policy
Legal Entity: INERON INFORMATION TECHNOLOGY CO. LLC
Trade License: UAE #1172954
TRN: 104324869700001
Address: B-17, Iris Bay, Business Bay, Dubai, United Arab Emirates
Privacy Email: [email protected]
1. Introduction
Thank you for your interest in Ledgyx ("Ledgyx", "we", "our", or "us"). Ledgyx is a product of INERON INFORMATION TECHNOLOGY CO. LLC, a company registered in the United Arab Emirates. Ledgyx provides a comprehensive development platform that enables users to create enterprise applications, APIs, Web3 solutions, and complex business management systems. This Privacy Policy explains how information about you that directly identifies you or makes you identifiable ("personal information") is collected, used, and disclosed by INERON INFORMATION TECHNOLOGY CO. LLC in connection with your use of Ledgyx, our website ledgyx.com ("Site"), and our services offered in connection with the Site (together with the Site, "Service").
About Our Company
Ledgyx is a product of INERON INFORMATION TECHNOLOGY CO. LLC, a company registered in the United Arab Emirates
Our Platform
We provide a comprehensive development platform for enterprise applications, APIs, Web3 solutions, and business management systems
Scope of Policy
This policy covers our website ledgyx.com and all services offered in connection with it
Key Definitions
Personal information refers to data that directly identifies you or makes you identifiable
2. What Does This Privacy Policy Do?
This Privacy Policy explains how we use your personal information when you use the Service, either as an individual customer or when you access the Service through one of our enterprise customer accounts. We are the controller of your personal data when we use it in accordance with this Privacy Policy, which means we determine and are responsible for how your personal data is processed. Our Service allows customers to submit, manage, or use content relating to others, such as end users of applications built and managed through the Service, or their employees and contractors ("Customer Data"). We use such Customer Data primarily as a processor, which means we process such Customer Data on behalf of and at the request of the relevant customer in accordance with our data processing addendum.
Data Controller
We determine and are responsible for how your personal data is processed
Data Processor
We process Customer Data on behalf of and at the request of our customers
Compliance
We process data in accordance with applicable data protection laws and our data processing addendum
3. Information We Collect
3.1 User-Provided Information
We collect personal information that you provide to us directly. Categories of information we collect may include:
- Registration Information. We collect personal and/or business information that you provide when registering on the Site. This information may include your name, email address, and company name.
- Payment Information. If you make a purchase or payment on the Site, such as for a subscription, we collect transactional information provided in connection with your purchase or payment.
- Communications. If you communicate with us through any paper or electronic format, we may collect your name, email address, postal address, phone number, or any other personal information you choose to provide to us.
- Profile Data. Information you add to your profile, including photos, descriptions, and preferences.
- Technical Data. Information about your device and how you interact with our Service.
3.2 Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Service Usage Data. Information about how you use our Service, including frequency of use, areas of activity, and session duration.
- Device Technical Data. Information about your device, browser, operating system, and IP address.
- Cookies and Similar Technologies. Data collected through cookies and similar tracking technologies.
- Metadata. Information about how you interact with our Service.
- Logs and Analytics. System logs and analytical data about Service usage.
4. Use of Information
We use the personal information we collect for various purposes, including:
| Purpose | Description | Legal Basis |
|---|---|---|
| Service Provision | Operation, support, and improvement of our services; transaction processing; sending relevant information | Contract Performance |
| Communication | Responding to inquiries, sending service updates, providing customer support | Legitimate Interests |
| Security | Detecting and preventing fraud, abuse, and security incidents | Legal Obligation |
| Analytics | Understanding user behavior, improving user experience, optimizing our services | Legitimate Interests |
| Marketing | Sending promotional messages (where consent is required) | Consent/Legitimate Interests |
5. Legal Basis for Processing
We process your personal information on the following legal bases:
Contract Performance
Processing is necessary for the performance of our contract with you
Legal Obligations
Processing is necessary for compliance with our legal obligations
Legitimate Interests
Processing is necessary for our legitimate interests, including:
- Improving and personalizing our services
- Protection against fraud and abuse
- Marketing our services to existing customers
- Analytics and business intelligence
Consent
Processing based on your specific consent, which you can withdraw at any time
6. International Data Transfers
As an international company, we may transfer data between different jurisdictions. We ensure appropriate safeguards for international data transfers, including:
| Transfer Location | Applied Safeguards | Purpose |
|---|---|---|
| United Arab Emirates | Primary data processing center with local data protection laws | Primary service operation |
| European Union | Standard Contractual Clauses (SCC) | Service delivery to EU customers |
| United Kingdom | UK International Data Transfer Agreement | Service delivery to UK customers |
7. Data Protection
We implement appropriate technical and organizational measures to protect your personal information, including:
| Protection Measure | Description |
|---|---|
| Encryption | All data is encrypted in transit and at rest using industry-standard protocols |
| Access Control | Strict access control, multi-factor authentication, and role-based permissions |
| Monitoring | 24/7 system monitoring, intrusion detection, and alerting systems |
| Compliance | Regular security audits, penetration testing, and compliance audits |
| Training | Regular security training for all employees |
8. User Rights
Under applicable data protection laws, you have several rights regarding your personal information:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Obtain confirmation of whether we process your data and request copies of such data | Contact [email protected] |
| Correction | Request correction of inaccurate information or completion of incomplete information | Update through account settings or contact support |
| Deletion | Request deletion of personal data in certain circumstances | Contact [email protected] |
| Portability | Get your data in a structured, commonly used format and transfer it to another controller | Contact [email protected] |
| Objection | Object to processing based on legitimate interests | Contact [email protected] |
9. Data Retention
We retain personal data for as long as necessary for:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account plus 2 years | Service provision and legal obligations |
| Transactional Data | 7 years | Tax and accounting requirements |
| Communication Records | 3 years after last contact | Customer support and legal claims |
| Usage Data | 2 years | Service improvement and analytics |
10. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our Service:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Necessary Cookies | Required for basic service functionality | Session |
| Functional Cookies | Remember your preferences | 1 year |
| Analytical Cookies | Help us understand service usage | 2 years |
11. Third Parties
| Category | Sharing Purpose | Data Shared |
|---|---|---|
| Service Providers | To enable our service delivery | Technical and usage data |
| Payment Processors | For payment processing | Transactional data |
| Analytics Partners | To improve our services | Usage statistics |
12. Children's Data Protection
Our services are not intended for individuals under 16 years of age. We do not knowingly collect or process personal data from children under 16. If we discover that we have collected personal data from a child under 16, we will take steps to remove such information from our systems. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at [email protected].
13. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we:
- Publication: Post the updated policy on our website
- Date Update: Update the "Last Updated" date at the top of this policy
- Notification: Notify you via email or through our service for significant changes
- Consent: Obtain your consent when required by applicable law
14. Contact Information
For privacy questions:
Email: [email protected]
Address:
INERON INFORMATION TECHNOLOGY CO. LLC,
B-17, Iris Bay, Business Bay,
Dubai, United Arab Emirates
15. Applicable Law
This policy is governed by UAE law, taking into account international data protection standards, including GDPR where applicable. In case of conflict between different language versions of this policy, the English version shall prevail.